Return Agreement

PRODUCT RETURN AGREEMENT

"Netlive" / "Netlive Telekomünikasyon Internet Bilişim Hizmetleri San. Trade Ltd. Sti.” The person or company who receives service, orders, receives support and provides all activities by the service provider will be referred to as "Service Recipient and CUSTOMER" in the continuation of the contract.

1- SUBJECT OF THE AGREEMENT

The content of this contract is the customer's application for the termination, cancellation and return of the products purchased.

2- VALIDITY PERIOD OF THE AGREEMENT

Netlive offers the opportunity to return the services it provides within 3 working days. A maximum of 3 days must pass from the date of purchase of the product. Return agreement cannot be used for expired product purchases.

3- SERVICES WITHOUT REFUND

DOMAIN NAME ( DOMAIN )
SSL CERTIFICATE
WEB DESIGN & SOFTWARE
PANEL LICENSES
ADDED BALANCE
VIRTUAL SERVER
PHYSICAL SERVER
SERVER HOSTING
It has been declared by Netlive that the above products, services and elements are out of the scope of returnability.

The CUSTOMER, who specifies the balance loaded on the system for the purchase of products and services, or the form of the return as a balance, cannot request a cashback through Netlive.

The balance is recorded by Netlive as the CUSTOMER's commitment to shop through the company and as a prepayment.

4- SERVICES WHERE REFUND IS VALID

HOSTING
RESELLER
4.1- CONDITION CONCEPT ARTICLE WITH RESPECT TO THE ELEMENTS TO WHICH RETURN IS VALID

After the CUSTOMER fails to have Netlive do the items other than the Netlive technical support service, the CUSTOMER gives up and tries to get a refund, gives up arbitrarily, the program does not work in the next stages, and the service of its own elements is terminated. Such applications cause the return to be invalid.

4.2- RETURN FORMS OF OTHER ITEMS FOR WHICH REFUND IS APPLICABLE

Netlive offers Web hosting, Reseller services, and returns within 3 working days. A maximum of 3 days must pass from the date of purchase of the product. Return agreement cannot be used for expired product purchases.

THE PRODUCT RETURN AGREEMENT HAS BEEN ENTERED INTO EFFECT BY THE CUSTOMER'S APPROVAL OF THE CONTENT OF THE SERVICE AGREEMENT HE READ DURING THE PURCHASE OF THE PRODUCT AND IT IS DECLARED TO BE ACCEPTED BY THE CUSTOMER.